Customer support done right.
This is a simple story, but one that isn’t told very often: a story about a positive customer support experience.
Demetrius Robinson is an Ambir customer.
Quite some time ago, Demetrius purchased an Ambir scanner. It worked well for quite some time, and the purchase seemed to justify itself. But one day, something went awry, and the scanner quit working. Demetrius didn’t know what had happened, so he searched the internet for blogs, which proved unhelpful, and drivers, none of which were the ones he needed.
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