Entries by Rob Krums

Ambir Demos New Medical Office Technology at McKesson Insight 365

Without a doubt digital technology is dramatically changing how medical records are created, captured, managed and used to the benefit of patient outcomes. Healthcare professionals require efficient, accurate and secure ways for digitizing the patient intake process and processing electronic medical records to meet meaningful use requirements. More to the point, digital technology is providing […]

Customer support done right.

This is a simple story, but one that isn’t told very often: a story about a positive customer support experience. Demetrius Robinson is an Ambir customer. Quite some time ago, Demetrius purchased an Ambir scanner. It worked well for quite some time, and the purchase seemed to justify itself. But one day, something went awry, and the […]